Keep Calm and Defibrillate
Paradigm change for teams in Emergency Medicine and Urgent Care
Keep Calm and Defibrillate
Can’t Get No Satisfaction - 2
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Dave & Rex
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Season 1
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Episode 6
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We discuss specific things the team can do to increase patient satisfaction. Not only does this make the patient more satisfied, it actually makes us happier and more satisfied as well. Surprisingly, it also improves the quality of the care we provide.